June 17 2021
Our stores have moved to a more improved reception opening hours to provide customers with the best storage experience possible. You can always count on your trusted customer service team to be available if you need extra help while navigating through everything we offer.
We’re here to help!
Our Improved Security Measures
We are working with a leading security specialist to monitor the store to ensure that our customers and their belongings are kept safe. They will observe the store, including entrances and exits, and suspicious activity in the area.
Furthermore, our security team is fully prepared for emergencies or unforeseen circumstances at any time of day or night.
- 24/7 services for CCTV monitoring, intruder alarms, fire alarms, access control monitoring, and control room services. Every customer will also be logged in and out of our facility through the access control system.
- Comprehensive coverage of the entire storage facility
- Guaranteed security and safety measures
Rest assured that we prioritise security here and have taken every step to keep you and your private possessions safe and secure.
Support & Store Maintenance
We understand that having self storage solutions can sometimes be stressful. Still, our commitment to delivering excellent service has helped us create a stress-free atmosphere for our customers where they can rest easy knowing their belongings are safe and secure.
Our customers’ peace of mind are our top priority. So, we have assembled dedicated contact points to provide fast, reliable support anytime. Regular caretaker visits ensure the environment remains safe and pristine.
For added security, deliveries to our store will continue to be accepted on days when the store is open.
Convenient Payment Method
Direct Debit is an effortless way to pay on time every month. Head over to ‘My Account‘ through our website, and you can set it up quickly! We strive for simplicity and convenience so that bills are always paid on time – leaving one less thing for you to worry about.
Thank you for being part of our community! We understand the importance of providing a pleasant storage experience for our customers, and we are committed to doing just that.
With the new reception opening hours, improved security measures, customer support system, and convenient payment options, we aim to ensure that your next storage experience with us is more convenient than ever!
How to get a quote for self storage?
When it comes to finding your nearest Ready Steady Store, we couldn’t have made it easier. Choose your store and fill in a few details about the storage you are looking for and we will give you a price online within seconds.
If this isn’t right for you, feel free to give us a call and a member of our team will help you with your reservation We’ve got stores across the country including Manchester, Leeds, Northampton, Bournemouth, Corby & Doncaster.
Got a question about our self storage prices? Get in touch with our team, or find your local store now.
We look forward to continuing this relationship with you to provide a safe and secure environment for your belongings and yourself.
We’re here to help.
Find an immediate answer to your question.
What changes can I expect to see with the new change?
We’ve made some changes to improve your storage experience with us! Our stores have moved to more improved reception operating hours. This new change will not affect access to your unit. If you’re visiting during off hours, you can enter using the access code shown on your Bearbox app (App Store & Google Play) or log in to ‘My Account’ on our website.
We understand that security is a top concern for our customers. That’s why we have partnered with a renowned security specialist to monitor every site around the clock, including CCTV coverage across the entire facility, intruder alarms if anything should happen on or offsite, fire alarm monitoring for safety purposes, and access control panels to keep your possessions secure.
Our experienced customer service team will remain available whenever you need help with your storage. Whether you have questions about accessing your unit or need assistance with billing or other issues, we’re here.
What are the updated reception opening hours?
All the information you need about when our reception is open and ready to assist you can be found here.
If you prefer to speak with an in-store staff member, ask them before 3rd April, and they will be happy to provide you with the updated schedule.
We’ve also implemented a QR code system at our store gates. Simply scan the code with your smartphone. It will take you to the most up-to-date information about our reception opening hours.
Which stores will be impacted?
Here’s what you need to know:
- Some store receptions will remain unchanged. If your store is one of these, you won’t need to worry about any changes to the opening hours.
- Some store receptions will close entirely. If your store is one of these, we apologize for the inconvenience. However, please note that you can still access your storage unit during access hours.
- Finally, some store receptions will remain open every other day. This ensures that we can provide exceptional service and convenience to all our customers while accommodating any necessary adjustments.
To find out if your store will be impacted by these changes, please check the latest opening hours here. You can also ask an in-store staff member or scan the QR code at the store gates for more information.
Why are the gates closed?
We have recently moved to more improved reception operating hours to provide our customers with the best storage experience possible.
However, if you need to access your storage unit outside of our reception operating hours, don’t worry! You can still gain entry via the Bearbox app (App Store & Google Play), which is convenient and easy to use. Download the app and follow the instructions on how to access your unit with your access code.
We understand that this may be an adjustment for some of our customers. Still, we assure you it’s all part of our commitment to providing a better storage experience.
I’m at the store, but your gates are closed. How do I access my unit?
We’ve got you covered! In case you need to access your storage unit outside our reception opening hours. In that case, you can enter via the Bearbox app (App Store & Google Play), which is convenient and easy to use.
Download the app and follow the instructions to access our gate and your unit. It’s a quick and hassle-free process that will allow you to quickly get in and out of your storage unit.
I want to get some boxes, but your reception is closed, how can I buy some?
We have a range of sturdy and flat-packed solid boxes available online at our box shop.
Simply visit our website and browse the selection of sizes we offer. Once you’ve found the size you need, place your order, and we’ll deliver it straight to your doorstep. It’s an easy and convenient way to get the necessary boxes without leaving your home or office.
