icon for this banner item 50% for up to 12 weeks icon for this banner item Extended Hours Access icon for this banner item 24Hr CCTV monitoring icon for this banner item Platinum rated Feefo rating

Blog

The Power of Proven Trust: How We Earned Feefo’s 10 Years of Trusted Service Award

Time to read: 2 minutes

Contents
  1. Feefo: Recognising Excellence in Customer Service
  2. Ready Steady Store’s Commitment to Excellence
  3. Convenient and Flexible Storage Solutions
  4. Upholding the Highest Security Standards

At Ready Steady Store, we stand out in the self storage world for our exceptional customer service commitment. We are dedicated to providing flexible and convenient storage solutions while maintaining the highest security standards. Our team across all stores have worked tirelessly to maintain excellence for over a decade. We are honoured to be recognised by Feefo, a leading customer review platform, with the 10 Years of Proven Trusted Service Award. 

Feefo 10 Years of Trusted Service Award
Feefo 10 Years of Trusted Service Award

Since our establishment in 2005, we’ve grown to have 20 self storage facilities spread across North, Central, and South England, providing cost-effective and secure storage solutions to individuals and businesses alike. Our focus on affordable and convenient storage solutions, paired with safety and security, has helped us stand out in the industry and earn the trust of our customers. We are committed to catering to your storage needs and making your experience with us as hassle-free and stress-free as possible.

Feefo: Recognising Excellence in Customer Service

Feefo is a reputable platform with a strong reputation within various industries for collecting honest and authentic customer reviews. In recognition of brands that consistently receive exceptional customer feedback, Feefo established the Trusted Service Awards in 2014. These awards are given to businesses that use the Feefo platform to collect verified reviews, demonstrating their commitment to customer-centric practices. 

The most prestigious of these awards is the Feefo Proven Trusted Service Award, exclusively awarded to businesses that have shown a decade of commitment and consistency in providing excellent customer service. This award is a testament to our customer-centric approach and reinforces our reputation as a trusted brand.

Ready Steady Store’s Commitment to Excellence

Over the past decade, Ready Steady Store has strived to maintain service quality while significantly growing. This recognition is a testament to the ongoing support and drive of the entire Ready Steady Store team.

One of the reasons we have achieved such high levels of customer satisfaction is our proactive approach to collecting and effectively using customer feedback. By leveraging the Feefo platform, Ready Steady Store gathers verified customer reviews, allowing us to continuously improve their services based on real-time feedback. 

Convenient and Flexible Storage Solutions

As a self storage provider, we are committed to providing convenient and flexible storage solutions. while helping people and companies understand the benefits of self storage in today’s world. With a wide range of storage unit sizes and flexible rental options, we work to ensure that customers can find the perfect storage solution to meet their requirements. Whether due to renovating, decluttering, lack of storage space, moving, storing valuables safely or for business use, our cost-effective storage units offer a secure and convenient space for storing belongings.

Upholding the Highest Security Standards

When it comes to storing valuable possessions, security is of utmost importance. We incorporate the highest security standards across all our storage sites. From state-of-the-art CCTV systems to alarmed units, customers can have peace of mind knowing that their belongings are safe and secure.

At Ready Steady Store, we are proud to have been delivering exceptional customer service for over a decade. We are committed to maintaining our reputation for excellence. Our flexible and convenient storage solutions are designed to meet the unique needs of our customers. All while providing the highest level of security. We are honoured to have received recognition from Feefo and other industry experts, which serves as a testament to our ongoing success. As we expand, our focus on putting our customers first will remain at the heart of everything we do.

Karishma Darji

Head of Central Operations & Marketing, Ready Steady Store

Karishma is Head of Central Operations & Marketing at Ready Steady Store, bringing over 10 years’ experience in the UK self storage industry. She oversees central operations, process strategy, customer experience, and digital performance across multiple self storage locations nationwide, ensuring customers have access to affordable, secure, and easy-to-use storage solutions.

Her work is closely informed by real customer behaviour and day-to-day store operations, helping ensure all advice and guides are practical, transparent, and relevant.

Making it as easy as possible

Exclusive Enterprise Van Hire for our customers

cartoon van image

We've teamed up with Enterprise to bring our Ready Steady Store customers an exclusive deal. Book via our link and enjoy a 5% discount on live prices for van hire, making your move easier and more affordable.

  • Exclusive customer savings - 5% off live Enterprise hire prices
  • Flexible 24-hour hire periods to suit your schedule
  • Convenient pick-up and drop-off from your nearest Enterprise branch
Find out more

Secure storage for your belongings, around the clock

At Ready Steady Store, security is built into everything we do. Our stores are designed to help protect your belongings while giving you complete peace of mind, whether you're storing for the short or long term.

These measures are in place to help deter unauthorised access and provide safer storage for our customers.

Our security features typically include:

  • 24/7 CCTV monitoring
  • Smart locks for controlled, secure unit access
  • App-controlled entry, so only authorised users can enter

Expert insight from our store teams

Customers often underestimate how important access control and good lighting are when choosing self storage. Our teams regularly highlight these features as key reasons customers choose Ready Steady Store.
Security camera icon
  • 24/7 CCTV
  • Smart locks
  • App-controlled entry

Here's what our storage customers are saying

Our sustainability commitment

With climate change now at the forefront of most people’s minds, action needs to be taken. At Ready Steady Store we’re already taking steps to reduce our carbon footprint, a major factor in combating climate change.

Our latest tree planting initiative will see us reduce our footprint even further. That’s because trees absorb CO2, so they’re a great way to minimise the harmful effect of CO2 emissions on the environment. And with more trees planted, the closer we’ll be to achieving a carbon-neutral Britain, along with our goal to become a carbon-neutral business.

We’re doing everything we can to help create a sustainable future for the planet, and now you can help too. All you have to do is leave us a Google Review, and for every one posted we’ll plant a tree with our partner more:trees.

logo for sustainability partner: more:trees

Help Us Raise Money for the Alzheimer’s Society

This year, we’re proud to support the Alzheimer’s Society—our chosen charity partner—by committing to raise £5000 to help fund vital research and support services for those affected by dementia.

We’ve made fantastic progress with cake sales, sponsored walks, and other team-led activities. You can follow our journey and check in on our progress via our JustGiving page.

Want to help?

You can make a difference by donating just 50p Or feel free to give more, share the link, and encourage friends and family to get involved.

Together, we can make a real impact for people living with dementia.

Get your essentials from the Box Shop

Moving house? Making space? We’ve got you covered for all the essentials you’ll need in our box shop.

Page last updated: February 18th, 2026

Self Storage for Everyone