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Self Storage - Bournemouth & Poole

Customer Reviews

Gillian

23 May 2022

Good service received from all members of staff

I have had really good service from all members of staff, right from my initial enquiry. What stopped me giving a '5 star' rating was the fact that when we arrived at the storage facility the room allocated to us was locked. We phoned the 'emergency contact' number as we 'moved in' on a Sunday and by process of elimination it appeared that someone else had decided to use our room. Putting stuff in storage was a completely new experience for us, so to find we couldn't open the room - thinking we were doing something wrong! was quite stressful. The Assistant Manager who was 'on call' was very helpful and over the phone was able to allocate us another room of the same proportions.

Anonymous Customer

18 May 2022

Self Storage customer review

Excellent. Solved all our problems quickly and easily. Thank you.

Charlotte

03 May 2022

Amazing

Best customer service I've ever experienced. After a few issues from my side, they were so accommodating & helpful. Nothing was too much & everyone was polite & helpful. Couldn't recommend enough.

Anonymous Customer

25 Apr 2022

Self Storage customer review

Very friendly, very helpful. Easy to get going. Recommended.

Anonymous Customer

24 Apr 2022

Self Storage customer review

very good will recomend

Anonymous Customer

24 Apr 2022

Great place for storage.

Great service, friendly staff. Would recommend using them for all your storage needs.

Shahbaz

12 Mar 2022

Self Storage customer review

It is very well priced n safe with good access to your stuff. Thank you.

Anonymous Customer

12 Mar 2022

Self Storage customer review

Efficient service from Megan and Nick. Extra lifts and taller entrances to the Storage cubicles would have scored a 5!

Andrew

07 Mar 2022

Self Storage customer review

Very polite and helpful induction. Clear instructions given and demonstrated. All my questions were listened to and answered. My only complaint (if that is the right word) is that I was told my unit was on the 'ground' floor (which it is) - however, what was not shared with me was that you enter the building from the basement... and take the lift up to the ground floor. On a Saturday, the delays getting up and down were considerable