28-07-2020 – "Very friendly, knowledgeable and helpful both on the phone and when I arrived at the storage place."
12-07-2020 – "The staff were great, friendly and helpful, sales were pushy but not too much so and he were good, listened, so why three stars? I booked a unit, great, email confirmation came quickly. When I get there told unit had gone, no problem offered 2 units side by side, not great two entry codes, two padlocks |(one price) but okay. Left amd got home later I get confirmation email. Back to one unit again great. Next morning I ring their number, yes will be one unit you can go and use it right now they are waiting for you. Get there, no unit not ready yet and and its two units again not one, earlier email was out of synch.Okay I only had to wait 15 minutes but IT seems not to be aligned with the location, disappointing. Staff 5 star, system 2 or 3 stars."
08-07-2020 – "No fuss induction, great comms, very clean storage facility and most importantly a great price!"
08-07-2020 – "Extremely helpful from initial contact, various queries/options and provision of suitable unit. A seamless process and response to our requirements both online and by telephone. Competitive pricing and an excellent facility. Would recommend!"
30-06-2020 – "Very helpful staff, rang me frequently to check my current situation, procedure for check in worked well especially considering the current circumstances with Covid19"
14-06-2020 – "excellent customer service, very efficient and everything ran smoothly. highly recommended"
02-06-2020 – "Very easy process to setup and account and very clean and friendly environment. also not to forget that prices are very good compared to other storage places"
19-05-2020 – "Really easy, friendly, and straight-forward to deal with. Also highly competitive. The storage facility is modern, very well kept and incredibly secure"
06-05-2020 – "Great customer service from Nathan in setting everything up, simple and clear instructions for our first visit and the whole process was really easy."
29-04-2020 – "Fantastic friendly helpful service x thànks"
24-04-2020 – "Excellent customer service at this difficult time."
22-04-2020 – "Great service in difficult times"
16-04-2020 – "Easy to set up, flexibility, great friendly professional staff (Nathan and Ellen). Premises are very clean and earth to navigate. Storage size perfect for my needs"
18-03-2020 – "Really kind and helpful staff"
04-03-2020 – "Robin was excellent and so helpful, talked everything through with me so I was 100% clear on all aspects of the service."
28-02-2020 – "I felt everything was explained clearly by Robin at the Wokingham store. The different options were explained and I was shown 2 different sized storage units, to help me make the best decision."
28-02-2020 – "Excellent customer service - Robin was really helpful, nothing was too much trouble. He showed me several different units so I could figure out what would work best for me and got everything sorted there and then. Went through costs and payment and explained everything thoroughly. Cannot recommend him highly enough, thank you!"
28-02-2020 – "Wokingham: great local team. Very friendly and helpful"
22-02-2020 – "Great service received from Robin at the Wokingham branch from my first visit to find out more about the storage facilities available through to checking me in to my storage unit. Great set up, clean units and having 24hr access is a plus!"
31-01-2020 – "Terms explained clearly, quick service I was in my unit within 30 minutes, Very secure units CCTV throughout and your unit alarmed too. Easy to use code entry system. I don’t normally do reviews but service was so good I had to."