General
We’re sorry you’re looking to vacate your storage unit!
It’s important that we speak with you directly to ensure a smooth and hassle-free process. Please call our Help Desk at 0800 321 3211 and choose Option 1, and our team will walk you through the steps.
Do you know that we offer the flexible choice to switch to a different size unit depending on your required space? If you need more or less space, we’ll gladly help you transition to a new unit.
If there’s anything we can do to make this process easier for you, don’t hesitate to reach out.
- Our minimum stay is four weeks. You can store for a shorter period than this but you’ll still need to pay for the four weeks minimum term period.
- There’s no limit on how long you can store for. If you’re planning to store for a long amount of time, get in touch and we’ll make sure you’re quoted the best price for your stay!
The safety and security of your possessions is important to us, and you can’t store without contents insurance. Unlike our competitors, we have two options for insuring your contents when storing with us:
Using insurance through Ready Steady Store
- We arrange a new for old insurance policy, specifically created for self-storage and approved by the Self Storage Association.
- The cost of cover depends on the value of your things.
Using an existing policy
- You may already be covered through your home contents insurance, as some providers cover goods whilst in storage.
- You’ll need to make sure that your insurance provides the same cover as ours and we will require a letter from your insurance provide when setting up your contract.
For more information please visit our insurance page.
Getting a Quote
We offer 30 different unit sizes and flexible storage terms to accommodate your unique needs. Because of this, the cost of our units can vary depending on the unit size you choose and how long you need to store your belongings.
For an accurate quote for your storage needs, please call our Help Desk at 0800 321 3211 and choose Option 1. Our team will be happy to assist you in finding the best storage unit for your budget.
Store FAQs set 1
- Our minimum stay is four weeks. You can store for a shorter period than this but you’ll still need to pay for the four weeks minimum term period.
- There’s no limit on how long you can store for. If you’re planning to store for a long amount of time, get in touch and we’ll make sure you’re quoted the best price for your stay!
We offer 30 different unit sizes and flexible storage terms to accommodate your unique needs. Because of this, the cost of our units can vary depending on the unit size you choose and how long you need to store your belongings.
For an accurate quote for your storage needs, please call our Help Desk at 0800 321 3211 and choose Option 1. Our team will be happy to assist you in finding the best storage unit for your budget.
Store FAQs set 2
The safety and security of your possessions is important to us, and you can’t store without contents insurance. Unlike our competitors, we have two options for insuring your contents when storing with us:
Using insurance through Ready Steady Store
- We arrange a new for old insurance policy, specifically created for self-storage and approved by the Self Storage Association.
- The cost of cover depends on the value of your things.
Using an existing policy
- You may already be covered through your home contents insurance, as some providers cover goods whilst in storage.
- You’ll need to make sure that your insurance provides the same cover as ours and we will require a letter from your insurance provide when setting up your contract.
For more information please visit our insurance page.
Box Shop
- Orders received by 3pm Monday to Thursday will be delivered the following day
- Orders received after 3pm Monday to Thursday will be delivered in two days
- Orders placed Friday before 3pm will be delivered Monday
- Orders placed on Friday after 3pm, Saturday and Sunday will be delivered on Tuesday
- If you have questions regarding your deliver please call 01924 869010.
There is a minimum order value of £15 for home delivery
| Order Value | Delivery Cost | |
| £30-59.99 | £20.00 | |
| £60-79.99 | £15.00 | |
| £80-99.99 | £10.00 | |
| £100+ | FREE |
Delivery Prices cover orders up to 20kg, if your order weighs significantly more than this we reserve the right to charge an extra 50p per kilo over the threshold. We would of course contact you to discuss this.
These delivery charges are for mainland England, Wales and Scotland.
We are unable to deliver to the Scottish Highlands Post Codes – IV, KW1-14, PA34, PA37-39, PH19-26, PH30-40, PH41 sector 4 and PH49-50.
We are also unable to service Scottish Isles, Northern Ireland, Republic of Ireland and Channel Islands.
All goods must be delivered to the card holders address, we reserve the right to request further identification if this is not the case.
All goods must be signed for, unless you have provided instructions for where to leave your order, in this case you are liable for the security of the delivered goods.
As a customer you have the right to cancel your order within 7days of receipt of the goods ordered (under the Distance Selling Regulations). You must take care of the goods whilst in your possession and return them at your own cost in the original packaging and in an unused condition for a full refund.
If you require Ready Steady Store to arrange collection on your behalf you will be charged for the cost and notified at the time. You must inform us of the cancellation of the contract by email to [email protected]
Our carriers will not accept liability for in-transit damage or missing items unless they are told at time of delivery. Please contact 01924 869 010, where possible we investigate all reported problems the same day.
General
- A do-it-yourself storage solution
- Your own tailored space away from your home or business that can be used to keep your personal belongings safe.
- Costs are kept to a minimum by allowing customers to move their things in and out of their unit at their own convenience.
Self storage has grown in popularity because:
- It’s a useful solution to short-term and long-term storage needs
- There are no long-term commitments – you can store for as long as you need to
- You have the added assurance that your belongings are protected from potential damage and theft
- It’s easy to change the size you need, according to how much you need to store
- It’s a great option for businesses needing somewhere to store stock or a place to operate from without the associated costs
- Yes. Security is our top priority at Ready Steady Store.
- Our extensive security features have been designed by industry experts and are all above the expected levels set by the UK Self Storage Association.
Each of our stores has:
- High perimeter fencing
- Unique PIN access electronic gates so only our customers can access our car park outside office hours.
- CCTV cameras watch entrances and exits across our premises 24 hours a day. These are monitored by our store staff during office hours and by our surveillance partner outside office hours.
- PIN code access doors so only our staff and customers can enter the building. The PIN code system also means that we have a record of everyone who enters and exits the buildings.
Our staff don’t have access to your unit whilst you store with us, as you lock the unit using your own padlock and you keep the key.
For additional peace of mind, in some of our stores we can also offer individually alarmed units, which are activated when you leave the building.
- Our minimum stay is four weeks. You can store for a shorter period than this but you’ll still need to pay for the four weeks minimum term period.
- There’s no limit on how long you can store for. If you’re planning to store for a long amount of time, get in touch and we’ll make sure you’re quoted the best price for your stay!
- We have great offers on van hire through our partnership with Enterprise
- From time to time, prices offered at an Enterpise store maybe lower than our offer price!
- You can also make use of local van and man services which our store team can recommend
- Get in touch with your local store team or call our Customer Service team for more information on 0330 134 5869 who will be delighted to help.
Our standard payment terms are via Direct Debit. It’s a simple, secure, and convenient way to ensure your payments are made on time.
If you are an existing customer and wish to set up or amend a Direct Debit, visit ‘My Account’ on our website by clicking here. If you have any questions or need assistance with setting up your Direct Debit, please don’t hesitate to contact our customer services team at 0800 321 3211.
There are only a few things you can’t store with us:
- Food or perishable goods, unless securely packed or protected
- Birds, fish, animals or any other living creatures
- Combustible or flammable materials or liquids such as: gas, paint, petrol, oil or cleaning solvents
- Firearms, explosives, weapons or ammunition
- Chemicals, radioactive materials or biological agents
- Toxic waste, asbestos or other materials of a potentially dangerous nature
- Any item which emits any fumes, smell or odour
- Any illegal substances, illegal items or goods illegally obtained, including counterfeit goods, illicit (smuggled/counterfeit) tobacco, illicit alcohol, unlicensed medicines, unsafe goods (including toys, electrical items, cosmetics, fireworks)
- Compressed gases
We’re sorry you’re looking to vacate your storage unit!
It’s important that we speak with you directly to ensure a smooth and hassle-free process. Please call our Help Desk at 0800 321 3211 and choose Option 1, and our team will walk you through the steps.
Do you know that we offer the flexible choice to switch to a different size unit depending on your required space? If you need more or less space, we’ll gladly help you transition to a new unit.
If there’s anything we can do to make this process easier for you, don’t hesitate to reach out.
If you have a problem entering or leaving the building, please call our out of hours assistance number: 01454 249 998
If you have a complaint regarding your storage facility, maintenance or cleanliness of the store, service issue or communication concerns, please email us at [email protected]
If you have an urgent issue regarding access to your storage unit or concerning immediate site security please call our customer service team on 0800 321 3211 and choose Option 2.
We understand that your needs may change over time. Whether you need more space to store your belongings or want a smaller unit – it’s easy to switch to different size units (subject to availability) whenever it suits you best.
Don’t hesitate to get in touch with us. Call our Help Desk 0800 321 3211 and our team will be available to help you.
Reception opening hours vary depending on the location of your store. To find the reception opening hours for your specific location, please click here.
Access to the storage facility is via a Pincode entry system. Each customer has a unique Pincode that they use to access the car park and the building. This code is set up when you when you start to store with us, and is specific to each customer’s storage account and access hours.
We also offer access via a secure smart device app so customers can control access without getting out of their vehicles. Click here to learn more.
In addition to access via a unique PIN code, customers also use their own padlock to lock their units. Only they have the key or code to the padlock. You can feel very confident that your goods are safe when you store with us.
The safety and security of your possessions is important to us, and you can’t store without contents insurance. Unlike our competitors, we have two options for insuring your contents when storing with us:
Using insurance through Ready Steady Store
- We arrange a new for old insurance policy, specifically created for self-storage and approved by the Self Storage Association.
- The cost of cover depends on the value of your things.
Using an existing policy
- You may already be covered through your home contents insurance, as some providers cover goods whilst in storage.
- You’ll need to make sure that your insurance provides the same cover as ours and we will require a letter from your insurance provide when setting up your contract.
For more information please visit our insurance page.
Getting a Quote
Not sure what size unit you need? Don’t worry we’re here to help!
- Across all our stores we have over 40 different sizes of storage units, so it won’t be a problem finding the right sized unit for you.
- All our storage units (except the 9 sq ft lockers) are 8 ft high, so if you stack your things or turn furniture on its side, you may need less space than you think.
- Our online size estimator can give you an idea of how the sizes differ and how much you can expect to fit in each unit.
- Alternatively, you can speak to our customer service team, and they’ll be able to give you the best idea of the size you’ll need.
- Storage with us is very flexible, so if your needs change, you can switch to a bigger or a smaller unit as and when you want.
We offer 30 different unit sizes and flexible storage terms to accommodate your unique needs. Because of this, the cost of our units can vary depending on the unit size you choose and how long you need to store your belongings.
For an accurate quote for your storage needs, please call our Help Desk at 0800 321 3211 and choose Option 1. Our team will be happy to assist you in finding the best storage unit for your budget.
Leeds Ring Road Customer FAQ
Our Leeds Ring Road store has a double locking system for extra security:
If your storage unit starts with the letter A, B, C, D or F please click the link below to a short instructional video for entry and locking of these units.
https://www.readysteadystore.com/leeds-ring-road-unit-entry-locking/
If your storage unit starts with the letter E please click the link below to a short instructional video for entry and locking of these units.
https://www.readysteadystore.com/leeds-ring-road-entry-locking-e/
Additionally, all units on the site are automatically locked via our internal security system. This is controlled via an app that you will need to download. Click here for more information
Standard Access to your unit is 8am to 6pm, seven days a week. If you need to access your unit outside of these hours, we offer extended hours access options, for most locations offering 24/7 access. Please contact our customer service team at 0800 321 3211, and we’ll do our best to accommodate your needs.
There are intercoms incorporated in to all the entry keypads, these will link you to someone that will be able to help. You can also call this number from your mobile 0113 2244830, this number can also be found signposted at key areas around the store.
Please contact us immediately if you have problems with payment, we will try and work with you while you resolve the issue.
Our standard payment terms are via Direct Debit. It’s a simple, secure, and convenient way to ensure your payments are made on time.
If you are an existing customer and wish to set up or amend a Direct Debit, visit ‘My Account’ on our website by clicking here. If you have any questions or need assistance with setting up your Direct Debit, please don’t hesitate to contact our customer services team at 0800 321 3211.
If you require the Police or an Ambulance please dial 999 as usual from your mobile and report the incident, the address of our site is Ready Steady Store, Ring Road, Beeston, LS12 6DU.
We have state of the art fire protection and security, in the unlikely event of a fire, the alarm can be raised by breaking the glass on the alarm points, that are located within the storage area. Once you have activated the fire alarm, please go to the assembly point which is at the front of the store, by the main gate signage next to the gate.
All emergency vehicles will be able to access the site, they use the intercom at the gate.
Accessing the units on the upper level is via our moving staircase, it is easy to use once you know how. We do require that you watch our instructional safety video before you use them, so that you know how to use it safely.
If your storage unit starts with the letter A, B, C, D or F please click the link below to a short instructional video for moving the rolling staircase to these units.
https://www.readysteadystore.com/leeds-ring-road-safety-video/
If your storage unit starts with the letter E please click on the link below to a short instructional video for moving the rolling staircase to these units.
htttps://www.readysteadystore.com/leeds-ring-road-safety-video-e/
The external lighting has been designed to project into the storage units so you should not have a problem. We are unable to provide additional power sockets.
We don’t have staff based full time at the store, however, our customer service is available to support you from 8am to 8pm Monday to Friday, 9am to 5.30pm on Saturdays, and from 10am to 4pm on Sundays. Calls are FREE on 0800 321 3211.
We also have two other stores nearby in Leeds Roseville Road and Kirkstall Road.
For safety reasons only we can only allow lorries of 7.5T and below on to site.
No not at this time, however, you can order them online and have them delivered to your home from our Box Shop. Alternatively, you can buy them at one of our other nearby Leeds stores in Leeds Roseville Road and Leeds Kirkstall Road.
Unfortunately without a working phone, you will not be able to access the site or your unit. So please make sure that your phone is fully charged and that you have it with you when you go to store.
If you lose your keys, we will need to arrange for someone to meet you on site and remove the lock. We can usually organise this within 24 hours, please be aware that there is a fee of £35 for attending site and removing the lock, and you will need to purchase a new lock.
No we have no waste disposal service, you are responsible for the removal of your waste.
To rent a unit at Leeds Ring Road, please call our customer service team on 0800 321 3211 and they will arrange everything for you. You will need to complete an online check in, before you go to the site. Our Leeds Ring Road site uses the very latest technology and the site is accessed via an app on your phone. As the store is not permanently staffed, you won’t be able to get in if you simply turn up.
When you complete your online check in you will be asked to:
(1) Enter a memorable 8-digit pin number. This is your unique PIN number and will allow you access to the site, using the gate keypad.
(2) Download and register an app called BearBox Control. Click here to learn more.
The app will unlock your unit, and you will then also unlock your cylinder lock with your key.
The first time you go to your unit, you will find a lock inside, this lock is yours and only you have the key. You must use this at all times to secure your unit when you leave, and you will need the key to unlock it each time you go to your unit.
If your storage unit starts with the letter A, B, C, D or F please click the link below to a short instructional video for entry and locking of these units.
https://www.readysteadystore.com/leeds-ring-road-unit-entry-locking/
If your storage unit starts with the letter E please click the link below to a short instructional video for entry and locking of these units.
https://www.readysteadystore.com/leeds-ring-road-entry-locking-e/
The site operates rolling staircases to access upper floor units. You will need to move this to access your unit if on an upper level, whilst these may also need to be moved by ground floor unit customers if the stairs are blocking access to your unit door.
The rolling staircases are easy to move, but we have user safety videos below to assist you.
If your storage unit starts with the letter A, B, C, D or F please click the link below to a short instructional video for moving the rolling staircase to these units.
https://www.readysteadystore.com/leeds-ring-road-safety-video/
If your storage unit starts with the letter E please click on the link below to a short instructional video for moving the rolling staircase to these units.
https://www.readysteadystore.com/leeds-ring-road-safety-video-e/
If you haven’t paid your bill, don’t worry you can pay it over the phone at 0800 321 3211 or online at My Account. Please note that it may take up to 10 minutes for the system to re-activate your code. If you haven’t paid your bill, you will not be able to gain access to the facility or your unit.
Our security is extensive, the entrance gate can only be opened using a PIN or app access, the PIN is unique to each customer and is recorded each time it is used. There is a secure boundary perimeter and flood lighting.
The cylinder locks we use to lock the units cannot be cut with bolt cutter, all units also have an automatic secondary locking system and are individually alarmed. We have HD CCTV with motion detection and offsite monitoring.
In addition we use Geo Fence technology at the site. This means there is a virtual perimeter around the site, and the gates and units will not open unless the relevant customer is present on site.
We require 14 days’ notice (28 days for Business Accounts) this can be done via My Account.
Please empty your unit, (the unit must be completely empty for you to have your deposit returned).
When you have emptied your unit please slide the locking bolt into the locked position. There is no need to use the cylinder lock, and this is yours to take with you.
Please leave the facility as usual.
Our automated locking system will ensure that no one can get into the emptied unit.
Our standard payment terms are via Direct Debit. It’s a simple, secure, and convenient way to ensure your payments are made on time.
If you are an existing customer and wish to set up or amend a Direct Debit, visit ‘My Account’ on our website by clicking here. If you have any questions or need assistance with setting up your Direct Debit, please don’t hesitate to contact our customer services team at 0800 321 3211.
Reserving a Storage Unit
Reserving your unit in advance is the best way to ensure you get the best offer when you’re ready to start storing.
- When you reserve a storage unit you guarantee your quoted rental offer and rate for up to 30 days.
- Quotes are only valid for 7 days before they expire and prices vary according to availability.
- Reserving a storage unit also guarantees that the space you need will be available when you’re ready to store.
Reserving a storage unit is simple. There are three ways to reserve:
- Online by getting a quote and then reserving
- On the phone by calling 0800 321 3211
- In store during our reception opening hours Monday to Saturday, 9 am to 5.30 pm (Please note, our store receptions are closed on Sundays and Bank Holidays)
- It’s only £10 to reserve a storage unit and this amount is credited to your account when you store.
- We’ll also refund this £10 if you no longer need storage, so there’s no commitment.
Accepted payment methods for the reservation payment include:
- Online – Credit/debit card or Paypal
- On the phone – Credit/debit card
- In store – Cash or credit/debit card
- You’ll need to set up a storage account to get access to the building and your unit.
- You can do this online by setting up My Account or,
- You can come into the store during our Reception opening hours (Monday to Saturday, 9 am to 5.30 pm).
When you arrive in-store, you will need:
- Photo ID – either a passport or full driving licence.
- Proof of your address – a paper utility bill or bank statement from the last three months.
- A deposit plus your first four week’s rent in advance. If you’re paying by direct debit, the deposit is two week’s rent.
- If you pay by credit or debit card, the deposit will be for four week’s rent. Unfortunately, we can no longer accept cash in store.
- Your bank details and a credit or debit card if you’re setting up a direct debit.
- A padlock to lock your storage unit. We sell a range of secure padlocks in store and online if you don’t have your own.
- Insurance details. We can provide you with our own affordable insurance cover in store, however if you are planning to use your own cover, you will need a letter from your insurance provider.
We understand that your needs may change over time. Whether you need more space to store your belongings or want a smaller unit – it’s easy to switch to different size units (subject to availability) whenever it suits you best.
Don’t hesitate to get in touch with us. Call our Help Desk 0800 321 3211 and our team will be available to help you.
