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Reservation: what happens next

You can now complete your check-in process online. It’s quick, simple, and stress-free.

Complete Speedy Move-In

Once you’ve completed your reservation, here’s what you need to do next:

To get started, you’ll have to activate your account. It’s a quick process that can be completed through our convenient Online Check-In Service. It should take around 15 minutes, but it will save you a significant chunk of time, approximately 25-30 minutes, when you arrive at our store. We highly recommend completing your check-in using a PC, laptop, smartphone, or any tablet device.

You will need the following documents:

  • A valid Photo ID – either a passport or a full driving licence
  • Your bank details – to set up Direct Debit
  • A credit/debit card – to pay the security deposit, which is equivalent to four weeks’ rent, as well as the first four weeks’ rent in advance. If you have opted for a Saver Pack, please note that a security deposit is not required.

What if you are unable to check-in online?

If you don’t have a PC, laptop, smartphone, or tablet, or if you can’t check-in online, feel free to get in touch with our Customer Service Team at 0800 321 3211 (Option 2). We will provide you with further instructions on how to give us the necessary information to finalise your license agreement and move-in.

Next steps.

Our Customer Service Team will reach out to you a few days prior to your scheduled move-in date. This call is meant to connect with you, address any inquiries you may have, and ensure that all the necessary arrangements for your move-in day are in place.

After setting up your account, you will be able to generate a unique PIN code that grants you access to the building every day of the week. With this PIN, you can conveniently move your belongings into your storage unit whenever it is convenient for you.

How do I pack my things?

If you’re looking for options of a convenient delivery of boxes and packing materials right to your doorstep, we offer a diverse selection of affordable packing materials and sturdy cardboard boxes designed to safeguard your belongings. Our Box Shop has moving boxes, wardrobe boxes, bubble wrap, tape, tissue paper, and more, to help simplify the packing process and ensure your belongings are safe and protected while in storage.

Explore our Box Shop online to find what you need.

How do I move my things?

We offer a variety of affordable transportation solutions provided by our trusted local partners like Van Hire and Van & Man services, which are perfect for safely transporting your belongings to our storage facility.

Feel free to reach out to us for further details and information.

Please note the following important information:

A lock.
In order to secure your storage unit, you will require either a padlock or a barrel lock. However, we have high-quality locks that are approved by the Self-Storage Association available for your convenience. Consult with your local store to find the specific type of lock needed for your unit.

Your payment details.
For details regarding your first payment, click here.

Insurance.
Make sure to have insurance coverage for all items kept in storage. Find out more here.