ONE Lock

NFC (Near Field Communication) is a wireless communication technology that allows two devices to connect with each other over a short distance, usually within a few centimetres.

Many applications use NFC technology such as contactless payments, data exchange, and access control. NFC uses radio waves to transfer data between devices and is a secure and convenient way to share information between them.

NFC technology is widely used in daily life for various tasks such as contactless payments, charging phones, sharing files between devices, accessing secure premises, and public transportation.

The ONE Lock system allows you to unlock and lock your storage unit using your smartphone, making it a secure and convenient way to access your storage unit.

Here’s how the ONE Lock works:

  • Download the mobile application on your smartphone
  • Sign in with your login credentials (see the video below)
  • Once you’ve logged into the app, you can access your unit.
  • Hold your smartphone on the lock and select “NFC open”
  • To lock your unit, you must repeat the same process, by holding your phone to the lock, selecting “NFC lock” and waiting for the check mark
  • Double check the lock is closed

To see if your phone is compatible, click here.

If you are vacating the unit, always place the lock back on the unit and ensure the unit is locked
using your app.

Download the app from your storefront of choice

Using the ONE Lock app

Unfortunately, if you do not have a smartphone, The ONE Lock will not be functional for you. 

We understand that not everyone has a smartphone or is comfortable with the technology involved. In such cases, we recommend one our other nearby stores, where we offer a range of storage solutions that are not reliant on smartphone-based access methods.

Our team is here to assist you in finding the best storage solution that aligns with your needs and preferences. Feel free to contact us for further assistance or explore alternative access options suited to your requirements.

If you are experiencing difficulties with the app or are unable to access your unit through the app, please do not hesitate to contact us. We are here to assist you in resolving the problem.

If you have no signal at our store, you can still access your storage unit hassle-free by logging into the
app using our Wi-Fi.

If you haven’t paid your balance due, you won’t be able to access your storage unit. To restore access, simply complete the payment due. You can do this by logging in to your account via our app or our website with your login credential. It’s important to stay current with your payments to avoid disruptions to your storage access.

We provide the ONE Lock for free when you rent a storage unit with us. A small security deposit is required, which is refunded when you vacate the unit. During the rental process, your unit will be assigned your ONE Lock, whether you’re a new or an existing customer. If you’re already a customer at our Sunningdale location, we’ll inform you to replace your lock with our new ONE Lock, and this replacement will be given to you at no extra cost.

This means that obtaining the ONE Lock is a hassle-free process, ensuring that your storage unit is equipped with the latest security features for your convenience and peace of mind.

The ONE Lock is the property of Ready Steady Store and is only compatible with your unit. It will not function on other units or at another store. Before you move out, it’s important to keep the lock on the unit and securely lock it with the app. Once you complete the checkout process, your deposit will be refunded.

Only you and authorised personnel at the managerial level will have access to your unit when you use the ONE Lock. This measure is in place as a precaution for emergencies or non-payment only as set out in our usual terms & conditions. ONE Lock guarantees accountability through a fingerprint trail for each interaction. If you are concerned about this, please speak to our Customer Services Team.