Website cookie policy

Use of cookies

A cookie is a small text file which is placed onto your computer (or other electronic devices) when you access our website. We use cookies [and other online tracking devices such as [specify, eg web beacons, action tags, Local Shared Objects (‘Flash cookies’), single-pixel gifs]] on this website to:

  • Keep track of the items stored in your shopping basket and take you through the checkout process;
  • Recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);
  • Obtain information about your preferences, online movements and use of the internet;
  • Carry out research and statistical analysis to help improve our content, products and services and to help us better understand our visitor and customer requirements and interests;
  • Target our marketing and advertising campaigns [and those of our partners] more effectively by providing interest-based advertisements that are personalised to your interests; and
  • Make your online experience more efficient and enjoyable.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer, or other electronic device, such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances we may collect personal information about you—but only where you voluntarily provide it (eg by completing an online form) or where you purchase goods or services from us.

In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested (eg to enable you to put items in your shopping basket and use our check-out process).

Consent

There is a notice on our website which describes how we use cookies and which also provides a link to our website privacy policy. If you use this website after this notification has been displayed to you, we will assume that you consent to our use of cookies for the purposes described in this website cookie policy and our website privacy policy.

Third-party cookies

We work with third party suppliers who may also set cookies on our website, for example Facebook, Twitter or Vimeo which we use to display video content. These third-party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party.

You will find additional information in the table below.

Description of cookies

The table below provides more information about the cookies we use and why:

DescriptionNamePurpose
Crazy Egg_ceg.sThis cookie name is associated with software provided by Crazy Egg Inc., a USA based company providing web analytics that tracks how visitors interact with pages on a site.
Crazy Egg_ceg.uThis cookie name is associated with software provided by Crazy Egg Inc., a USA based company providing web analytics that tracks how visitors interact with pages on a site.
Crazy Egg_ceirUsed by the software Crazy Egg. This cookie provides web analytics that tracks how visitors interact with pages on a site.
Google Analytics_gaThis cookie name is asssociated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.
Google Analytics_gaexpThis cookie name is asssociated with Google Universal Analytics. Used to determine a user’s inclusion in an experiment and the expiry of experiments a user has been included in.
Google Analytics_gatThis cookie name is asssociated with Google Universal Analytics. Used to throttle request rate.
Google Analytics_gat_UA-40549082-1This cookie name is asssociated with Google Universal Analytics. Used to throttle request rate.
Google Analytics_gidThis cookie name is asssociated with Google Universal Analytics. Used to distinguish users. Lasts 24 Hours
Microsoft Bing_uetsidMicrosoft Bing Ads Universal Event Tracking (UET) tracking cookie
Response TapadiLPThis cookie is set by software from ResponseTap. The software provides website owners with the ability to link website visitor behaviour to telephone calls made to the company as the result of a visit, in order to understand the effectiveness of the website in encouraging calls from customers. The cookie is used to help track visitors who have multiple tabs open in the same browser to prevent errors in tracking.
Response TapadiSThis cookie is set by software from ResponseTap. The software provides website owners with the ability to link website visitor behaviour to telephone calls made to the company as the result of a visit, in order to understand the effectiveness of the website in encouraging calls from customers.
Response TapadiVThis cookie is set by software from ResponseTap. The software provides website owners with the ability to link website visitor behaviour to telephone calls made to the company as the result of a visit, in order to understand the effectiveness of the website in encouraging calls from customers. It cookie contains an identifier which is used to track a visitor over time. This allows the software to show multiple visits made by a customer over time from the same browser. This cookie is set to expire 1 year after the visitor leaves the website. The main purpose of this cookie is: Performance
Response TapadiViThis cookie is set by software from ResponseTap. The software provides website owners with the ability to link website visitor behaviour to telephone calls made to the company as the result of a visit, in order to understand the effectiveness of the website in encouraging calls from customers. It contains an identifier which is used to help track a visitor’s path while they are on the website. This cookie is set to expire 30 minutes after the visitor leaves the website.
AntiforgeryAntiforgeryCookieUsed by Ready steady Store to store the Antiforgery session id.
LivePersonLPSID-26964342This is used by LivePerson. Current active (or last) monitoring session.
LivePersonLPVIDThis is used by LivePerson, which gives the user a unique visitor identifier.
Nelionelioab_useridUsed by Nelio A/B Testing. This cookie contains a unique visitor identifier. Our plugin uses this information for determining which visitors fulfill your goals. This cookie does never expire.
QuoteQuotePageUsed by Ready steady store to store which quote page you are using.
Session CookieSessionCookieUsed by Ready Steady Store to store your unique session id.
Woo Commercewoocommerce_cart_hashUsed by the Box Shop. This tracks what items are currently in your shopping cart
Woo Commercewoocommerce_items_in_cartUsed by the Box Shop. This keeps track of the number of items in your shopping cart.
Woo Commercewp_woocommerce_session_
3026743bef288646c
d489b154bed82ba
Used by the Box Shop. This is the current session id.